[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fbusiness\u002Fbilling":3},{"id":4,"title":5,"body":6,"category":388,"code_examples":389,"demos":389,"description":390,"extension":391,"meta":392,"navigation":389,"order":368,"path":393,"seo":394,"sitemap":404,"stem":406,"tags":407,"toc":414,"videos":389,"__hash__":415},"docs\u002Fdocs\u002Fbusiness\u002Fbilling.md","Billing & Manajemen Langganan",{"type":7,"value":8,"toc":366},"minimark",[9,13,17,22,36,41,44,81,85,88,99,103,106,120,124,131,135,142,154,173,177,188,192,196,199,221,225,228,246,268,272,309,313,316,331,335,338,348,352],[10,11,5],"h1",{"id":12},"billing-manajemen-langganan",[14,15,16],"p",{},"Kelola penagihan, paket langganan, dan pemrosesan pembayaran Anda dengan mudah dan transparan.",[18,19,21],"h2",{"id":20},"metode-pembayaran","Metode Pembayaran",[14,23,24,25,35],{},"Konektor bekerjasama dengan ",[26,27,28],"strong",{},[29,30,34],"a",{"href":31,"rel":32},"https:\u002F\u002Ftripay.co.id\u002F?ref=TP44749",[33],"nofollow","Tripay"," untuk memproses pembayaran secara otomatis dan aman. Kami menerima berbagai metode pembayaran:",[37,38,40],"h3",{"id":39},"virtual-account","Virtual Account",[14,42,43],{},"Mendukung transfer dari berbagai bank (verifikasi otomatis):",[45,46,47,51,54,57,60,63,66,69,72,75,78],"ul",{},[48,49,50],"li",{},"Permata",[48,52,53],{},"BNI",[48,55,56],{},"BRI",[48,58,59],{},"Mandiri",[48,61,62],{},"BCA",[48,64,65],{},"Muamalat",[48,67,68],{},"CIMB Niaga",[48,70,71],{},"BSI",[48,73,74],{},"OCBC NISP",[48,76,77],{},"Danamon",[48,79,80],{},"Other Bank",[37,82,84],{"id":83},"convenience-store","Convenience Store",[14,86,87],{},"Bayar tunai melalui gerai minimarket terdekat:",[45,89,90,93,96],{},[48,91,92],{},"Alfamart",[48,94,95],{},"Indomaret",[48,97,98],{},"Alfamidi",[37,100,102],{"id":101},"e-wallet-qris","E-Wallet (QRIS)",[14,104,105],{},"Pembayaran instan digital:",[45,107,108,111,114,117],{},[48,109,110],{},"QRIS (All Payment Apps)",[48,112,113],{},"OVO",[48,115,116],{},"DANA",[48,118,119],{},"ShopeePay",[18,121,123],{"id":122},"siklus-penagihan-perpanjangan","Siklus Penagihan & Perpanjangan",[14,125,126,127,130],{},"Sistem penagihan di Konektor menggunakan sistem ",[26,128,129],{},"Prabayar (Prepaid)",".",[37,132,134],{"id":133},"perpanjangan-manual-wajib","Perpanjangan Manual (Wajib)",[14,136,137,138,141],{},"Saat ini sistem ",[26,139,140],{},"tidak memperpanjang tagihan secara otomatis (auto-renewal)",". Anda perlu melakukan perpanjangan tagihan secara manual setiap bulan atau tahun sebelum masa aktif berakhir.",[143,144,145,148],"ol",{},[48,146,147],{},"Notifikasi tagihan akan dikirimkan melalui email dan WhatsApp sebelum jatuh tempo.",[48,149,150,151,130],{},"Anda dapat memperpanjang kapan saja melalui menu ",[26,152,153],{},"Settings > Billing",[155,156,158],"tip",{"title":157},"Perpanjangan Sebelum Jatuh Tempo",[14,159,160,161,164,165,168,169],{},"Jika Anda memperpanjang ",[26,162,163],{},"sebelum"," masa aktif berakhir (untuk paket yang sama), sistem akan ",[26,166,167],{},"menambahkan"," masa aktif baru ke sisa masa aktif Anda (akumulasi).\n",[170,171,172],"em",{},"Contoh: Sisa 5 hari + Perpanjangan 30 hari = Total 35 hari aktif.",[37,174,176],{"id":175},"pajak-ppn","Pajak (PPN)",[14,178,179,180,183,184,187],{},"Harga yang tertera pada halaman Pricing ",[26,181,182],{},"sudah final (nett)",". Kami ",[26,185,186],{},"tidak memungut PPN 11%"," tambahan dari harga paket tersebut.",[18,189,191],{"id":190},"upgrade-downgrade-paket","Upgrade & Downgrade Paket",[37,193,195],{"id":194},"proses-upgrade","Proses Upgrade",[14,197,198],{},"Anda dapat melakukan upgrade paket kapan saja (misal: dari Starter ke Pro) untuk menambah kuota dan fitur.",[45,200,201,206,212,215],{},[48,202,203,204,130],{},"Akses menu ",[26,205,153],{},[48,207,208,209,130],{},"Klik tombol ",[26,210,211],{},"Upgrade Plan",[48,213,214],{},"Pilih paket yang lebih tinggi.",[48,216,217,218,130],{},"Setelah pembayaran berhasil, limit dan fitur baru akan ",[26,219,220],{},"langsung aktif",[37,222,224],{"id":223},"proses-downgrade","Proses Downgrade",[14,226,227],{},"Untuk menurunkan paket (misal: dari Pro ke Starter):",[143,229,230,235,240,243],{},[48,231,232,233,130],{},"Masuk ke menu ",[26,234,153],{},[48,236,208,237,239],{},[26,238,211],{}," (tombol yang sama digunakan untuk mengubah paket).",[48,241,242],{},"Pilih paket yang lebih rendah yang diinginkan.",[48,244,245],{},"Lakukan pembayaran untuk paket baru tersebut.",[247,248,250,257],"danger",{"title":249},"Penting: Perubahan Langsung",[14,251,252,253,256],{},"Proses downgrade berlaku ",[26,254,255],{},"seketika (real-time)"," setelah pembayaran berhasil.",[45,258,259,262,265],{},[48,260,261],{},"Paket lama akan langsung digantikan oleh paket baru.",[48,263,264],{},"Limit fitur akan langsung turun menyesuaikan paket baru.",[48,266,267],{},"Tidak ada pengembalian dana (refund) untuk sisa masa aktif paket sebelumnya.",[18,269,271],{"id":270},"kebijakan-refund","Kebijakan Refund",[45,273,274,288,294,300],{},[48,275,276,279,280,283,284,287],{},[26,277,278],{},"Garansi 7 hari",": Kami memberikan garansi uang kembali ",[26,281,282],{},"penuh"," dalam ",[26,285,286],{},"7 hari sejak tanggal pembayaran pertama"," jika Anda merasa layanan tidak sesuai ekspektasi.",[48,289,290,293],{},[26,291,292],{},"Setelah 7 hari",": Pembayaran yang sudah berjalan tidak dapat dikembalikan.",[48,295,296,299],{},[26,297,298],{},"Perubahan paket",": Upgrade\u002Fdowngrade tidak mengembalikan sisa masa aktif paket sebelumnya.",[48,301,302,303,130],{},"Untuk mengajukan pengembalian dana, hubungi ",[26,304,305],{},[29,306,308],{"href":307},"mailto:billing@konektor.id","billing@konektor.id",[18,310,312],{"id":311},"manajemen-faktur-invoice","Manajemen Faktur (Invoice)",[14,314,315],{},"Setiap pembayaran yang berhasil akan menerbitkan invoice digital yang dapat diunduh:",[143,317,318,322,328],{},[48,319,232,320,130],{},[26,321,153],{},[48,323,324,325,130],{},"Gulir ke bagian ",[26,326,327],{},"Invoice History",[48,329,330],{},"Riwayat semua transaksi Anda tercatat di sana lengkap dengan statusnya.",[18,332,334],{"id":333},"bantuan-billing","Bantuan Billing",[14,336,337],{},"Jika mengalami kendala pembayaran atau memiliki pertanyaan seputar tagihan:",[45,339,340],{},[48,341,342,345,346],{},[26,343,344],{},"Email",": ",[29,347,308],{"href":307},[18,349,351],{"id":350},"next-steps","Next Steps",[45,353,354,360],{},[48,355,356],{},[29,357,359],{"href":358},"\u002Fdocs\u002Fbusiness\u002Fteam-management","Manajemen Tim",[48,361,362],{},[29,363,365],{"href":364},"\u002Fdocs\u002Ffaq","Hubungi Support",{"title":367,"searchDepth":368,"depth":368,"links":369},"",2,[370,376,380,384,385,386,387],{"id":20,"depth":368,"text":21,"children":371},[372,374,375],{"id":39,"depth":373,"text":40},3,{"id":83,"depth":373,"text":84},{"id":101,"depth":373,"text":102},{"id":122,"depth":368,"text":123,"children":377},[378,379],{"id":133,"depth":373,"text":134},{"id":175,"depth":373,"text":176},{"id":190,"depth":368,"text":191,"children":381},[382,383],{"id":194,"depth":373,"text":195},{"id":223,"depth":373,"text":224},{"id":270,"depth":368,"text":271},{"id":311,"depth":368,"text":312},{"id":333,"depth":368,"text":334},{"id":350,"depth":368,"text":351},"business",null,"Panduan lengkap penagihan, manajemen paket langganan, metode pembayaran, dan faktur untuk pelanggan Konektor.","md",{},"\u002Fdocs\u002Fbusiness\u002Fbilling",{"title":395,"description":396,"keywords":397,"canonical":393,"image":403},"Billing & Manajemen Langganan - Metode Pembayaran & Faktur","Kelola tagihan, upgrade paket langganan, metode pembayaran, dan akses invoice Konektor dengan mudah.",[398,399,400,401,402],"konektor billing","subscription plans","metode pembayaran","faktur konektor","billing enterprise","\u002Fog-billing.png",{"loc":393,"lastmod":405},"2026-01-26","docs\u002Fbusiness\u002Fbilling",[408,409,410,411,412,413],"billing","subscription","pricing","payment","invoicing","enterprise",true,"X_JYh1sZYDhyUa7KhGgLoQk0KwMxHE79SYuVgjbdqHw"]