[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fpartner\u002Fkapso":3},{"id":4,"title":5,"body":6,"category":752,"code_examples":753,"demos":753,"description":754,"extension":755,"meta":756,"navigation":753,"order":757,"path":758,"seo":759,"sitemap":766,"stem":790,"tags":791,"toc":797,"videos":753,"__hash__":798},"docs\u002Fdocs\u002Fpartner\u002Fkapso.md","Integrasi Kapso WhatsApp Cloud API",{"type":7,"value":8,"toc":730},"minimark",[9,14,35,40,43,46,90,94,97,122,126,150,157,162,165,315,318,322,329,345,348,352,355,365,372,376,383,387,390,396,400,444,448,538,550,556,560,581,587,591,598,604,607,611,634,638,649,652,656,713,717],[10,11,13],"h1",{"id":12},"integrasi-kapso-whatsapp","Integrasi Kapso WhatsApp",[15,16,17,18,25,26,30,31,34],"p",{},"Hubungkan nomor WhatsApp resmi Anda di ",[19,20,24],"a",{"href":21,"rel":22},"https:\u002F\u002Fkapso.com",[23],"nofollow","Kapso"," dengan Konektor. Setelah terhubung, pesan yang masuk otomatis tersimpan sebagai ",[27,28,29],"strong",{},"Leads"," dan tampil di ",[27,32,33],{},"Kotak Masuk",", dan Anda bisa mengirim pesan keluar (teks & template) langsung dari Konektor.",[36,37,39],"h2",{"id":38},"tentang-kapso","Tentang Kapso",[15,41,42],{},"Kapso adalah penyedia koneksi WhatsApp resmi (Cloud API). Anda mendaftar dan membayar Kapso secara langsung, bukan lewat Konektor. Konektor hanya menempelkan satu API key dari akun Kapso Anda.",[15,44,45],{},"Jumlah nomor yang bisa Anda hubungkan mengikuti plan Kapso Anda, bukan plan Konektor:",[47,48,49,62],"table",{},[50,51,52],"thead",{},[53,54,55,59],"tr",{},[56,57,58],"th",{},"Plan Kapso",[56,60,61],{},"Batas nomor",[63,64,65,74,82],"tbody",{},[53,66,67,71],{},[68,69,70],"td",{},"Free",[68,72,73],{},"1 nomor",[53,75,76,79],{},[68,77,78],{},"Pro",[68,80,81],{},"3 nomor",[53,83,84,87],{},[68,85,86],{},"Platform",[68,88,89],{},"50 nomor",[36,91,93],{"id":92},"prasyarat","Prasyarat",[15,95,96],{},"Sebelum mulai, siapkan:",[98,99,100,108,111],"ol",{},[101,102,103,104,107],"li",{},"Akun ",[19,105,24],{"href":21,"rel":106},[23]," yang aktif.",[101,109,110],{},"Satu nomor WhatsApp untuk dihubungkan (nomor baru, atau nomor yang sudah punya WhatsApp Business).",[101,112,113,114,117,118,121],{},"Akses ke Konektor sebagai ",[27,115,116],{},"Owner"," atau ",[27,119,120],{},"Admin"," workspace Anda.",[36,123,125],{"id":124},"hubungkan-nomor-di-kapso","Hubungkan Nomor di Kapso",[98,127,128,137,147],{},[101,129,130,131,136],{},"Masuk ke ",[19,132,135],{"href":133,"rel":134},"https:\u002F\u002Fapp.kapso.ai",[23],"dashboard Kapso",".",[101,138,139,140,143,144,136],{},"Klik ",[27,141,142],{},"Phone numbers",", lalu ",[27,145,146],{},"Add phone number",[101,148,149],{},"Pilih salah satu dari tiga cara di bawah ini.",[15,151,152],{},[153,154],"img",{"alt":155,"src":156},"Halaman Connect number to WhatsApp di Kapso dengan tiga pilihan: nomor digital US, SIM card sendiri, dan WhatsApp Business App","\u002Fimages\u002Fdocs\u002Fkapso-pilih-cara-nomor.webp",[158,159,161],"h3",{"id":160},"cara-1-nomor-digital-us-paling-cepat","Cara 1: Nomor digital US (paling cepat)",[15,163,164],{},"Kapso memberi Anda nomor US yang sudah terverifikasi. Anda tidak perlu SIM card atau kode verifikasi.",[98,166,167,173,186,198,218,239,257,269,289,302],{},[101,168,169,170,136],{},"Pilih ",[27,171,172],{},"Instant setup with US digital number",[101,174,175,176,136,179,182],{},"Centang kotak konfirmasi, lalu klik ",[27,177,178],{},"Get and set up phone number",[180,181],"br",{},[153,183],{"alt":184,"src":185},"Halaman nomor digital US di Kapso dengan kotak konfirmasi tercentang dan tombol Get and set up phone number","\u002Fimages\u002Fdocs\u002Fkapso-nomor-us-mulai.webp",[101,187,188,189,136,192,194],{},"Jendela Facebook terbuka. Klik ",[27,190,191],{},"Continue",[180,193],{},[153,195],{"alt":196,"src":197},"Jendela Meta Seamlessly connect your account to Kapso dengan tombol Continue","\u002Fimages\u002Fdocs\u002Fkapso-meta-mulai.webp",[101,199,200,201,204,205,208,209,136,212,214],{},"Pada ",[27,202,203],{},"Phone number",", pilih salah satu nomor yang berlabel ",[27,206,207],{},"Verified",", lalu klik ",[27,210,211],{},"Next",[180,213],{},[153,215],{"alt":216,"src":217},"Daftar nomor US berlabel Verified di jendela Meta","\u002Fimages\u002Fdocs\u002Fkapso-meta-pilih-nomor.webp",[101,219,169,220,223,224,227,228,208,231,136,233,235],{},[27,221,222],{},"Business portfolio"," Anda. Pada ",[27,225,226],{},"WhatsApp Business account",", pilih ",[27,229,230],{},"Create a WhatsApp Business account",[27,232,211],{},[180,234],{},[153,236],{"alt":237,"src":238},"Pilihan Business portfolio dan Create a WhatsApp Business account di jendela Meta","\u002Fimages\u002Fdocs\u002Fkapso-meta-pilih-bm.webp",[101,240,241,242,245,246,208,249,136,251,253],{},"Isi ",[27,243,244],{},"Name"," dengan nama bisnis Anda, pilih ",[27,247,248],{},"Category",[27,250,211],{},[180,252],{},[153,254],{"alt":255,"src":256},"Formulir info bisnis di jendela Meta: Name, Category, Country, Website, dan Time zone","\u002Fimages\u002Fdocs\u002Fkapso-meta-info-bisnis.webp",[101,258,259,260,136,263,265],{},"Periksa izin yang diminta, lalu klik ",[27,261,262],{},"Confirm",[180,264],{},[153,266],{"alt":267,"src":268},"Layar Review what you'll share with Kapso dengan tombol Confirm","\u002Fimages\u002Fdocs\u002Fkapso-meta-review-izin.webp",[101,270,271,272,275,276,279,280,136,283,285],{},"Jendela Meta menampilkan ",[27,273,274],{},"Your account is connected to Kapso",". Kosongkan kotak ",[27,277,278],{},"Instruct Meta to automatically identify order and lead events",", karena Konektor sudah mengirim event konversi sendiri. Lalu klik ",[27,281,282],{},"Finish",[180,284],{},[153,286],{"alt":287,"src":288},"Layar Your account is connected to Kapso dengan tombol Finish","\u002Fimages\u002Fdocs\u002Fkapso-meta-terhubung.webp",[101,290,291,292,295,296,298],{},"Kembali ke Kapso, pilih cara bayar biaya Meta. ",[27,293,294],{},"Use Kapso credits"," paling mudah.",[180,297],{},[153,299],{"alt":300,"src":301},"Pilihan cara bayar biaya Meta di Kapso: Use Kapso credits atau Pay Meta directly","\u002Fimages\u002Fdocs\u002Fkapso-cara-bayar-meta.webp",[101,303,304,305,308,309,311],{},"Kapso menampilkan halaman ",[27,306,307],{},"Build with this number",". Nomor Anda sudah aktif.",[180,310],{},[153,312],{"alt":313,"src":314},"Halaman Build with this number di Kapso dengan nomor yang sudah terhubung","\u002Fimages\u002Fdocs\u002Fkapso-nomor-siap.webp",[15,316,317],{},"Mulai 1 Oktober 2026, Meta menagih balasan dalam 24 jam setelah 1.000 pesan gratis per nomor per bulan. Paket Free Kapso memberi satu nomor digital US; nomor kedua butuh paket Pro.",[158,319,321],{"id":320},"cara-2-sim-card-sendiri","Cara 2: SIM card sendiri",[15,323,324,325,328],{},"Pakai nomor Anda sendiri yang ",[27,326,327],{},"belum"," terdaftar di aplikasi WhatsApp mana pun.",[98,330,331,336,342],{},[101,332,169,333,136],{},[27,334,335],{},"Connect my own SIM card",[101,337,338,339,136],{},"Ikuti langkah di jendela Facebook seperti Cara 1, tetapi pilih ",[27,340,341],{},"Enter a new phone number",[101,343,344],{},"Masukkan nomor Anda, lalu masukkan kode yang dikirim lewat SMS atau telepon.",[15,346,347],{},"Kalau nomor itu masih terpasang di aplikasi WhatsApp, hapus akun WhatsApp-nya dulu dari ponsel.",[158,349,351],{"id":350},"cara-3-nomor-whatsapp-business-yang-sudah-ada-coexistence","Cara 3: Nomor WhatsApp Business yang sudah ada (coexistence)",[15,353,354],{},"Pakai nomor yang sudah aktif di aplikasi WhatsApp Business. Aplikasi di ponsel tetap bisa dipakai, dan riwayat chat ikut tersinkron.",[98,356,357,362],{},[101,358,169,359,136],{},[27,360,361],{},"Connect WhatsApp Business App",[101,363,364],{},"Ikuti langkah di jendela Facebook, lalu pindai kode QR dari aplikasi WhatsApp Business di ponsel Anda.",[15,366,367,368,371],{},"Mode ini dibatasi sekitar 5 pesan per detik, dan kadang koneksinya putus sendiri. Kapso menandainya sebagai ",[27,369,370],{},"Unstable",". Pilih Cara 1 atau Cara 2 untuk volume besar.",[158,373,375],{"id":374},"kalau-muncul-error-whatsapp-business-account-is-currently-restricted","Kalau muncul error \"WhatsApp Business account is currently restricted\"",[15,377,378,379,382],{},"Business portfolio yang Anda pilih sedang dibatasi oleh Meta. Klik ",[27,380,381],{},"Back",", lalu pilih business portfolio lain. Periksa status portfolio itu di Business Support Home.",[158,384,386],{"id":385},"kalau-muncul-error-to-use-this-phone-number-youll-need-to-delete-an-existing-one","Kalau muncul error \"To use this phone number, you'll need to delete an existing one\"",[15,388,389],{},"Business portfolio Anda sudah mencapai batas jumlah nomor. Portfolio yang belum terverifikasi hanya boleh memiliki sedikit nomor. Pilih business portfolio lain yang sudah terverifikasi, atau hapus nomor lama di WhatsApp Manager.",[15,391,392],{},[153,393],{"alt":394,"src":395},"Error batas jumlah nomor di jendela Meta","\u002Fimages\u002Fdocs\u002Fkapso-meta-error-batas-nomor.webp",[36,397,399],{"id":398},"buat-api-key-di-kapso","Buat API Key di Kapso",[98,401,402,412,432,441],{},[101,403,404,405,408,409,136],{},"Di dashboard Kapso, buka menu ",[27,406,407],{},"Integrate"," > ",[27,410,411],{},"API keys",[101,413,139,414,417,418,422,423,136,426,428],{},[27,415,416],{},"Create API key",", beri nama (misalnya ",[419,420,421],"code",{},"Konektor","), lalu klik ",[27,424,425],{},"Create key",[180,427],{},[153,429],{"alt":430,"src":431},"Dialog Create new API key di Kapso dengan nama Konektor","\u002Fimages\u002Fdocs\u002Fkapso-api-key-buat.webp",[101,433,434,435,437],{},"Klik ikon salin di samping key. Kapso hanya menampilkannya sekali.",[180,436],{},[153,438],{"alt":439,"src":440},"Dialog API key created di Kapso dengan tombol salin; nilai key disamarkan","\u002Fimages\u002Fdocs\u002Fkapso-api-key-jadi.webp",[101,442,443],{},"Simpan key ini baik-baik. Key ini berlaku untuk seluruh nomor di akun Kapso Anda, jadi jangan bagikan ke pihak yang tidak Anda percaya.",[36,445,447],{"id":446},"tempel-api-key-di-konektor","Tempel API Key di Konektor",[98,449,450,453,475,498,510,523],{},[101,451,452],{},"Masuk ke Konektor sebagai Owner atau Admin workspace Anda.",[101,454,455,456,408,459,208,462,465,466,136,469,471],{},"Buka menu ",[27,457,458],{},"WhatsApp",[27,460,461],{},"Hubungkan WhatsApp",[27,463,464],{},"Hubungkan lewat Kapso"," pada kartu ",[27,467,468],{},"WhatsApp Business Resmi",[180,470],{},[153,472],{"alt":473,"src":474},"Halaman Hubungkan WhatsApp dengan tombol Hubungkan lewat Kapso pada kartu WhatsApp Business Resmi","\u002Fimages\u002Fdocs\u002Fwa-hubungkan-kapso.webp",[101,476,477,478,481,482,484,485,408,488,491,492,495,496,136],{},"Formulir ",[27,479,480],{},"Tambah Integrasi Partner"," terbuka dengan ",[27,483,24],{}," sudah terpilih. Cara lain: buka ",[27,486,487],{},"Integrasi",[27,489,490],{},"Integrasi Partner",", klik ",[27,493,494],{},"+ Tambah Integrasi",", lalu pilih ",[27,497,24],{},[101,499,500,501,136,504,506],{},"Tempel API key dari Kapso pada kolom ",[27,502,503],{},"API Key",[180,505],{},[153,507],{"alt":508,"src":509},"Formulir Tambah Integrasi Partner dengan Kapso terpilih, kolom Nama Integrasi, dan kolom API Key","\u002Fimages\u002Fdocs\u002Fkapso-tambah.webp",[101,511,512,513,516,517,519],{},"Konektor langsung mencari nomor di akun Kapso Anda. Kalau hanya ada satu nomor, Konektor memilihnya dan mengisi ",[27,514,515],{},"Nama Integrasi"," untuk Anda.",[180,518],{},[153,520],{"alt":521,"src":522},"Formulir Kapso di Konektor dengan API key tertempel, nomor terpilih otomatis, dan Nama Integrasi terisi","\u002Fimages\u002Fdocs\u002Fkapso-konektor-nomor-otomatis.webp",[101,524,139,525,528,529,136,532,534],{},[27,526,527],{},"Hubungkan",". Kartu integrasi baru tampil dengan status ",[27,530,531],{},"Terhubung",[180,533],{},[153,535],{"alt":536,"src":537},"Halaman Integrasi Partner Konektor dengan kartu Kapso baru berstatus Terhubung","\u002Fimages\u002Fdocs\u002Fkapso-konektor-terhubung.webp",[15,539,540,541,408,543,546,547,136],{},"Anda tidak perlu membuat webhook di Kapso. Konektor mendaftarkan webhook ke nomor itu secara otomatis, lengkap dengan kunci pengamannya. Di Kapso, buka ",[27,542,407],{},[27,544,545],{},"Webhooks"," untuk melihatnya berstatus ",[27,548,549],{},"Active",[15,551,552],{},[153,553],{"alt":554,"src":555},"Halaman Webhooks di Kapso dengan webhook Konektor berstatus Active","\u002Fimages\u002Fdocs\u002Fkapso-webhook-otomatis.webp",[36,557,559],{"id":558},"pilih-nomor","Pilih Nomor",[561,562,563,566,569,576],"ul",{},[101,564,565],{},"Pilih nomor yang belum terhubung ke integrasi Kapso lain.",[101,567,568],{},"Nomor yang sudah dipakai integrasi Kapso lain di workspace ini akan tampil, tetapi tidak bisa dipilih lagi.",[101,570,571,572,575],{},"Bila daftar nomor tidak muncul, isi ",[27,573,574],{},"Nomor WhatsApp"," secara manual dengan ID nomor dari Kapso.",[101,577,139,578,580],{},[27,579,527],{}," untuk menyelesaikan.",[15,582,583],{},[153,584],{"alt":585,"src":586},"Halaman Integrasi Partner Konektor dengan kartu Kapso WhatsApp berstatus Terhubung","\u002Fimages\u002Fdocs\u002Fintegrasi-partner.webp",[36,588,590],{"id":589},"pesan-otomatis-masuk-ke-kotak-masuk","Pesan Otomatis Masuk ke Kotak Masuk",[15,592,593,594,597],{},"Setelah integrasi aktif, pesan WhatsApp yang masuk ke nomor itu otomatis muncul di ",[19,595,33],{"href":596},"\u002Fdocs\u002Funified-inbox"," Anda, sejajar dengan kanal WhatsApp lain. Tidak ada langkah tambahan yang perlu dilakukan.",[15,599,600],{},[153,601],{"alt":602,"src":603},"Kotak Masuk Konektor dengan pesan pelanggan yang masuk lewat nomor Kapso","\u002Fimages\u002Fdocs\u002Fkapso-kotak-masuk-pesan.webp",[15,605,606],{},"Saat Anda membuka percakapan, pelanggan melihat centang biru. Saat Anda mengetik balasan, pelanggan melihat tanda sedang mengetik.",[36,608,610],{"id":609},"uji-kirim-dan-terima","Uji Kirim dan Terima",[98,612,613,616,622,625],{},[101,614,615],{},"Kirim pesan WhatsApp dari nomor pribadi ke nomor Kapso yang baru terhubung.",[101,617,618,619,621],{},"Buka ",[27,620,33],{},", pastikan pesan itu muncul sebagai percakapan baru.",[101,623,624],{},"Balas pesan itu dari Kotak Masuk.",[101,626,627,628,630],{},"Pastikan balasan Anda diterima di WhatsApp, dan status pesan berubah dari terkirim menjadi tersampaikan lalu terbaca.",[180,629],{},[153,631],{"alt":632,"src":633},"Balasan dari Kotak Masuk Konektor dengan status tersampaikan","\u002Fimages\u002Fdocs\u002Fkapso-kotak-masuk-balas.webp",[36,635,637],{"id":636},"tambah-nomor-kedua","Tambah Nomor Kedua",[98,639,640,646],{},[101,641,642,643,645],{},"Buat integrasi Kapso baru di Konektor dengan API key yang sama (lihat langkah ",[27,644,447],{}," di atas).",[101,647,648],{},"Pilih nomor lain yang belum terhubung.",[15,650,651],{},"Batas jumlah nomor mengikuti plan Kapso Anda (lihat tabel di atas). Tingkatkan plan Kapso Anda dulu bila sudah mencapai batas.",[36,653,655],{"id":654},"kegagalan-yang-sering-terjadi","Kegagalan yang Sering Terjadi",[561,657,658,664,670,676,687,701],{},[101,659,660,663],{},[27,661,662],{},"API key ditolak"," — pastikan key tersalin lengkap dan belum dicabut dari dashboard Kapso. Buat key baru bila perlu.",[101,665,666,669],{},[27,667,668],{},"Nomor tidak muncul di daftar pilihan"," — pastikan proses verifikasi nomor di Kapso sudah selesai. Gunakan isian manual sebagai jalan lain.",[101,671,672,675],{},[27,673,674],{},"Nomor tidak bisa dipilih"," — nomor itu sudah terhubung ke integrasi Kapso aktif lain di workspace ini. Pilih nomor lain, atau hapus integrasi yang lama dulu.",[101,677,678,681,682,408,684,686],{},[27,679,680],{},"Webhook berhenti menerima pesan"," — Kapso menghentikan webhook yang terlalu sering gagal. Buka ",[27,683,407],{},[27,685,545],{}," di Kapso dan aktifkan lagi, atau hapus integrasi di Konektor lalu hubungkan ulang.",[101,688,689,692,693,696,697,700],{},[27,690,691],{},"Pesan tidak terkirim"," — periksa mode koneksi nomor di dashboard Kapso masih aktif. Mode ",[27,694,695],{},"coexistence"," kadang putus sendiri; pindah ke ",[27,698,699],{},"dedicated"," bila sering terjadi.",[101,702,703,706,707,709,710,712],{},[27,704,705],{},"Balasan lambat sampai"," — nomor dengan mode ",[27,708,695],{}," dibatasi sekitar 5 pesan per detik. Tunggu sebentar, atau pindah ke ",[27,711,699],{}," untuk volume lebih besar.",[36,714,716],{"id":715},"langkah-berikutnya","Langkah Berikutnya",[561,718,719,724],{},[101,720,721],{},[19,722,723],{"href":596},"Kotak Masuk WhatsApp",[101,725,726],{},[19,727,729],{"href":728},"\u002Fdocs\u002Fpartner","Integrasi Partner Konektor",{"title":731,"searchDepth":732,"depth":732,"links":733},"",2,[734,735,736,744,745,746,747,748,749,750,751],{"id":38,"depth":732,"text":39},{"id":92,"depth":732,"text":93},{"id":124,"depth":732,"text":125,"children":737},[738,740,741,742,743],{"id":160,"depth":739,"text":161},3,{"id":320,"depth":739,"text":321},{"id":350,"depth":739,"text":351},{"id":374,"depth":739,"text":375},{"id":385,"depth":739,"text":386},{"id":398,"depth":732,"text":399},{"id":446,"depth":732,"text":447},{"id":558,"depth":732,"text":559},{"id":589,"depth":732,"text":590},{"id":609,"depth":732,"text":610},{"id":636,"depth":732,"text":637},{"id":654,"depth":732,"text":655},{"id":715,"depth":732,"text":716},"integrations",null,"Panduan hubungkan nomor WhatsApp resmi Kapso ke Konektor: pasang API key, pilih nomor, lalu kirim dan terima pesan.","md",{},7,"\u002Fdocs\u002Fpartner\u002Fkapso",{"keywords":760,"canonical":758,"title":5,"description":754},[761,762,763,764,765],"kapso integration","kapso.com","whatsapp cloud api","waba resmi","coexistence whatsapp",{"loc":758,"images":767,"lastmod":789},[768,769,770,771,772,773,774,775,776,777,778,779,780,781,782,783,784,785,786,787,788],{"loc":156},{"loc":185},{"loc":197},{"loc":217},{"loc":238},{"loc":256},{"loc":268},{"loc":288},{"loc":301},{"loc":314},{"loc":395},{"loc":431},{"loc":440},{"loc":474},{"loc":509},{"loc":522},{"loc":537},{"loc":555},{"loc":586},{"loc":603},{"loc":633},"2026-09-25","docs\u002Fpartner\u002Fkapso",[792,793,794,795,796],"kapso","whatsapp","cloud api","outbound","integration",true,"gvh-s7NX17Cc0fzTcIWl1gZ1nE13Zvdu0Coy_zzYYsY"]