[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fpartner\u002Fqontak":3},{"id":4,"title":5,"body":6,"category":378,"code_examples":379,"demos":379,"description":380,"extension":381,"meta":382,"navigation":379,"order":358,"path":383,"seo":384,"sitemap":391,"stem":393,"tags":394,"toc":399,"videos":379,"__hash__":400},"docs\u002Fdocs\u002Fpartner\u002Fqontak.md","Qontak WhatsApp Integration - Auto Lead Sync",{"type":7,"value":8,"toc":356},"minimark",[9,14,23,28,31,47,61,65,70,77,81,116,126,130,133,156,163,167,170,174,177,204,208,211,215,222,226,291,305,309,313,320,328,338,342],[10,11,13],"h1",{"id":12},"integrasi-qontak-whatsapp","Integrasi Qontak WhatsApp",[15,16,17,18,22],"p",{},"Hubungkan akun Mekari Qontak Anda dengan Konektor agar setiap pesan WhatsApp yang masuk dari pelanggan otomatis tersimpan sebagai ",[19,20,21],"strong",{},"Leads"," di database Konektor Anda.",[24,25,27],"h2",{"id":26},"prasyarat","Prasyarat",[15,29,30],{},"Sebelum mulai, pastikan Anda sudah memiliki:",[32,33,34,41],"ol",{},[35,36,37,40],"li",{},[19,38,39],{},"Akun Mekari Qontak"," yang aktif.",[35,42,43,46],{},[19,44,45],{},"Access Token"," dari Mekari (bisa didapat dari Developer Portal atau Dashboard Qontak).",[48,49,51],"info",{"title":50},"Belum punya akun Qontak?",[15,52,53,54],{},"Daftar Qontak melalui tautan berikut: ",[55,56,60],"a",{"href":57,"rel":58},"https:\u002F\u002Fwww.qontak.com\u002Fschedule_demo?referral_code=MPPTJDA",[59],"nofollow","Daftar Qontak",[24,62,64],{"id":63},"cara-integrasi","Cara Integrasi",[66,67,69],"h3",{"id":68},"_1-dapatkan-token-qontak","1. Dapatkan Token Qontak",[15,71,72,73,76],{},"Anda membutuhkan \"kunci\" akses berupa ",[19,74,75],{},"OAuth Token"," (Bearer Token) dari Mekari Qontak. Token ini mengizinkan Konektor untuk membaca pesan masuk.",[66,78,80],{"id":79},"_2-hubungkan-di-konektor","2. Hubungkan di Konektor",[32,82,83,86,97,107,110],{},[35,84,85],{},"Login ke Dashboard Konektor.",[35,87,88,89,92,93,96],{},"Buka menu ",[19,90,91],{},"Integrations"," > ",[19,94,95],{},"Partner Integrations",".",[35,98,99,100,103,104,96],{},"Klik tombol ",[19,101,102],{},"+ Add Integration"," dan pilih ",[19,105,106],{},"Qontak",[35,108,109],{},"Masukkan Token yang sudah Anda dapatkan pada langkah pertama.",[35,111,112,113,96],{},"Klik ",[19,114,115],{},"Save",[48,117,119],{"title":118},"Status Pending",[15,120,121,122,125],{},"Setelah disimpan, status integrasi akan menjadi ",[19,123,124],{},"Pending",". Ini normal, karena kita belum melakukan verifikasi koneksi.",[66,127,129],{"id":128},"_3-verifikasi-koneksi-wajib","3. Verifikasi Koneksi (Wajib)",[15,131,132],{},"Ini adalah langkah paling penting. Agar pesan bisa masuk, kita perlu memastikan koneksi \"nyambung\" dengan sempurna.",[32,134,135,140,146,149],{},[35,136,137,138,96],{},"Cari integrasi Qontak Anda yang statusnya ",[19,139,124],{},[35,141,99,142,145],{},[19,143,144],{},"Verify Connection"," (ikon perisai\u002Fceklis).",[35,147,148],{},"Tunggu sebentar hingga muncul pesan sukses.",[35,150,151,152,155],{},"Status akan berubah menjadi ",[19,153,154],{},"Active"," (warna hijau).",[157,158,160],"tip",{"title":159},"Otomatisasi Webhook",[15,161,162],{},"Saat Anda klik tombol Verify, sistem kami otomatis mengatur \"jalur komunikasi\" (webhook) di akun Qontak Anda. Anda tidak perlu setting teknis apapun secara manual.",[24,164,166],{"id":165},"fitur-tracking-otomatis","Fitur Tracking Otomatis",[15,168,169],{},"Selain menyimpan kontak, integrasi ini juga memiliki kemampuan tracking tingkat lanjut:",[66,171,173],{"id":172},"_1-click-to-whatsapp-ads-ctwa-support","1. Click to WhatsApp Ads (CTWA) Support",[15,175,176],{},"Jika Anda menjalankan iklan Facebook\u002FInstagram yang mengarah ke WhatsApp Qontak:",[178,179,180,188,194],"ul",{},[35,181,182,183,187],{},"Konektor otomatis mendeteksi parameter iklan (",[184,185,186],"code",{},"ctwa_clid",") yang diteruskan oleh sistem Qontak.",[35,189,190,193],{},[19,191,192],{},"Auto Lead Creation",": Membuat data lead baru dengan atribusi iklan yang akurat.",[35,195,196,199,200,203],{},[19,197,198],{},"Conversion Event",": Mengirim event ",[184,201,202],{},"Lead"," ke Meta Pixel\u002FCAPI secara otomatis untuk optimasi iklan.",[66,205,207],{"id":206},"_2-visitor-identification","2. Visitor Identification",[15,209,210],{},"Sistem dapat mengenali pengunjung website yang chat ke WhatsApp Qontak jika mereka sebelumnya mengunjungi website yang terpasang Pixel Konektor.",[24,212,214],{"id":213},"filtering-dengan-room-tags","Filtering dengan Room Tags",[15,216,217,218,221],{},"Anda dapat menyaring pesan mana yang akan diproses oleh automation rules menggunakan ",[19,219,220],{},"Room Tags"," dari Qontak.",[66,223,225],{"id":224},"cara-menggunakan","Cara Menggunakan",[32,227,228,246,253,258],{},[35,229,230,231,234,235,238,239,238,242,245],{},"Di Dashboard Qontak, tambahkan ",[19,232,233],{},"Tags"," pada room chat (misal: ",[184,236,237],{},"VIP",", ",[184,240,241],{},"Order",[184,243,244],{},"Komplain",").",[35,247,248,249,252],{},"Di Konektor, buat ",[19,250,251],{},"Automation Rule"," baru.",[35,254,255,256,96],{},"Pilih kondisi ",[19,257,220],{},[35,259,260,261],{},"Masukkan nilai tag yang ingin difilter:\n",[178,262,263,271],{},[35,264,265,268,269,245],{},[19,266,267],{},"Exact Match",": Masukkan nama tag persis (misal: ",[184,270,237],{},[35,272,273,276,277,280,281,284,285,238,288,245],{},[19,274,275],{},"Contains",": Gunakan format ",[184,278,279],{},"contains:kata"," (misal: ",[184,282,283],{},"contains:promo"," untuk mencocokkan ",[184,286,287],{},"promo-jan",[184,289,290],{},"promo-feb",[157,292,294],{"title":293},"Use Case",[15,295,296,297,300,301,304],{},"Gunakan filter ini untuk memisahkan lead berdasarkan prioritas. Misalnya, hanya proses pesan dengan tag ",[184,298,299],{},"Sales"," untuk automation checkout, sementara tag ",[184,302,303],{},"Support"," diabaikan atau diarahkan ke tim CS.",[24,306,308],{"id":307},"troubleshooting","Troubleshooting",[66,310,312],{"id":311},"verifikasi-gagal","Verifikasi Gagal",[15,314,315,316,319],{},"Jika status berubah menjadi ",[19,317,318],{},"Error"," setelah klik Verify:",[178,321,322],{},[35,323,324,325,327],{},"Cek apakah Token Anda masih berlaku (Token bisa kadaluarsa).\nJika status sudah ",[19,326,154],{}," tapi pesan WhatsApp tidak masuk ke Konektor:",[32,329,330,335],{},[35,331,99,332,334],{},[19,333,144],{}," sekali lagi untuk me-refresh koneksi.",[35,336,337],{},"Pastikan nomor WhatsApp di Qontak dalam kondisi aktif\u002Fonline.",[24,339,341],{"id":340},"next-steps","Next Steps",[178,343,344,350],{},[35,345,346],{},[55,347,349],{"href":348},"\u002Fdocs\u002Fwhatsapp\u002Fautomation","Buat Automation Rules",[35,351,352],{},[55,353,355],{"href":354},"\u002Fmember\u002Fowner\u002Fleads","Lihat Data Leads",{"title":357,"searchDepth":358,"depth":358,"links":359},"",2,[360,361,367,371,374,377],{"id":26,"depth":358,"text":27},{"id":63,"depth":358,"text":64,"children":362},[363,365,366],{"id":68,"depth":364,"text":69},3,{"id":79,"depth":364,"text":80},{"id":128,"depth":364,"text":129},{"id":165,"depth":358,"text":166,"children":368},[369,370],{"id":172,"depth":364,"text":173},{"id":206,"depth":364,"text":207},{"id":213,"depth":358,"text":214,"children":372},[373],{"id":224,"depth":364,"text":225},{"id":307,"depth":358,"text":308,"children":375},[376],{"id":311,"depth":364,"text":312},{"id":340,"depth":358,"text":341},"integrations",null,"Panduan cara menghubungkan Qontak WhatsApp dengan Konektor untuk menyimpan kontak otomatis dari pesan masuk.","md",{},"\u002Fdocs\u002Fpartner\u002Fqontak",{"keywords":385,"canonical":383,"title":5,"description":380},[386,387,388,389,390],"qontak integration","mekari qontak","whatsapp api","crm integration","auto lead",{"loc":383,"lastmod":392},"2026-01-24","docs\u002Fpartner\u002Fqontak",[395,396,397,398],"qontak","mekari","whatsapp","integration",true,"qPrwb5NI-c4rgjUYE2-1HHgbUyh7HW9er6JDMn5oJ5s"]