[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fconversions":3},{"id":4,"title":5,"body":6,"category":733,"code_examples":734,"demos":734,"description":735,"extension":736,"meta":737,"navigation":734,"order":734,"path":738,"seo":739,"sitemap":747,"stem":749,"tags":734,"toc":750,"videos":734,"__hash__":751},"docsEn\u002Fen\u002Fdocs\u002Fconversions.md","Conversion Dashboard and Monitoring",{"type":7,"value":8,"toc":714},"minimark",[9,14,18,31,36,44,49,52,112,116,123,127,154,158,168,394,398,401,436,440,490,494,501,521,533,539,581,587,590,614,640,644,647,669,672,676,679,686,690],[10,11,13],"h1",{"id":12},"conversion-dashboard-monitoring","Conversion Dashboard & Monitoring",[15,16,17],"p",{},"Manage and monitor all conversion activities from a centralized dashboard. This page helps you verify that tracking is running smoothly and fix synchronization issues with ad platforms.",[19,20,22],"info",{"title":21},"Configuration Info",[15,23,24,25,30],{},"Want to configure trigger points, event mapping, or value types? Please read the ",[26,27,29],"a",{"href":28},"\u002Fen\u002Fdocs\u002Fadvanced\u002Fconversion-settings","Conversion Settings"," guide.",[32,33,35],"h2",{"id":34},"dashboard-overview","Dashboard Overview",[15,37,38,39,43],{},"Access this dashboard via the ",[40,41,42],"strong",{},"Conversions"," sidebar menu. Here you can view the health of your tracking pipeline in real-time.",[45,46,48],"h3",{"id":47},"status-metrics","Status Metrics",[15,50,51],{},"The dashboard displays 4 key metrics at the top:",[53,54,55,62,81,99],"ol",{},[56,57,58,61],"li",{},[40,59,60],{},"Events Sent",": Total conversion events successfully detected by Konektor.",[56,63,64,67,68,72,73,76,77,80],{},[40,65,66],{},"Pending",": Events that are still in ",[69,70,71],"code",{},"queued",", ",[69,74,75],{},"pending",", or ",[69,78,79],{},"sending"," states.",[56,82,83,86,87,90,91,94,95,98],{},[40,84,85],{},"Synced",": A summary of events that already reached the platform. In ",[40,88,89],{},"Sync Logs",", the detailed status usually appears as ",[69,92,93],{},"accepted"," or ",[69,96,97],{},"partial_failure",".",[56,100,101,104,105,108,109,111],{},[40,102,103],{},"Failed",": A summary of events that failed to send. ",[69,106,107],{},"skipped"," still appears in ",[40,110,89],{}," because the event was intentionally not sent.",[32,113,115],{"id":114},"monitoring-events","Monitoring Events",[15,117,118,119,122],{},"The ",[40,120,121],{},"All Events"," tab displays a complete list of conversions that have occurred.",[45,124,126],{"id":125},"understanding-the-table-columns","Understanding the Table Columns",[128,129,130,136,142,148],"ul",{},[56,131,132,135],{},[40,133,134],{},"Customer",": Lead identity (Name, Email, Phone) and Unique Code.",[56,137,138,141],{},[40,139,140],{},"Event",": Name of the event that occurred (see full list below).",[56,143,144,147],{},[40,145,146],{},"Value",": Monetary value of the conversion.",[56,149,150,153],{},[40,151,152],{},"Platform Status",": Status indicator for sending to each platform.",[45,155,157],{"id":156},"supported-meta-standard-events","Supported Meta Standard Events",[15,159,160,161,167],{},"Konektor supports all ",[26,162,166],{"href":163,"rel":164},"https:\u002F\u002Fdevelopers.facebook.com\u002Fdocs\u002Fmeta-pixel\u002Freference",[165],"nofollow","Meta Pixel Standard Events",":",[169,170,171,184],"table",{},[172,173,174],"thead",{},[175,176,177,181],"tr",{},[178,179,140],"th",{"align":180},"left",[178,182,183],{"align":180},"Description",[185,186,187,197,207,217,227,237,246,256,266,276,286,296,306,315,325,335,344,354,364,374,384],"tbody",{},[175,188,189,195],{},[190,191,192],"td",{"align":180},[40,193,194],{},"Core Conversion",[190,196],{"align":180},[175,198,199,204],{},[190,200,201],{"align":180},[69,202,203],{},"Purchase",[190,205,206],{"align":180},"Purchase completed",[175,208,209,214],{},[190,210,211],{"align":180},[69,212,213],{},"Lead",[190,215,216],{"align":180},"Sign up completed",[175,218,219,224],{},[190,220,221],{"align":180},[69,222,223],{},"Contact",[190,225,226],{"align":180},"Contact initiated (WhatsApp, phone, etc)",[175,228,229,234],{},[190,230,231],{"align":180},[69,232,233],{},"CompleteRegistration",[190,235,236],{"align":180},"Registration form completed",[175,238,239,244],{},[190,240,241],{"align":180},[40,242,243],{},"Shopping Events",[190,245],{"align":180},[175,247,248,253],{},[190,249,250],{"align":180},[69,251,252],{},"AddPaymentInfo",[190,254,255],{"align":180},"Payment info added in checkout",[175,257,258,263],{},[190,259,260],{"align":180},[69,261,262],{},"AddToCart",[190,264,265],{"align":180},"Product added to cart",[175,267,268,273],{},[190,269,270],{"align":180},[69,271,272],{},"AddToWishlist",[190,274,275],{"align":180},"Product added to wishlist",[175,277,278,283],{},[190,279,280],{"align":180},[69,281,282],{},"InitiateCheckout",[190,284,285],{"align":180},"Started checkout process",[175,287,288,293],{},[190,289,290],{"align":180},[69,291,292],{},"ViewContent",[190,294,295],{"align":180},"Viewed a page\u002Fproduct",[175,297,298,303],{},[190,299,300],{"align":180},[69,301,302],{},"Search",[190,304,305],{"align":180},"Performed a search",[175,307,308,313],{},[190,309,310],{"align":180},[40,311,312],{},"Subscription Events",[190,314],{"align":180},[175,316,317,322],{},[190,318,319],{"align":180},[69,320,321],{},"StartTrial",[190,323,324],{"align":180},"Started free trial",[175,326,327,332],{},[190,328,329],{"align":180},[69,330,331],{},"Subscribe",[190,333,334],{"align":180},"Subscribed to paid service",[175,336,337,342],{},[190,338,339],{"align":180},[40,340,341],{},"Service Events",[190,343],{"align":180},[175,345,346,351],{},[190,347,348],{"align":180},[69,349,350],{},"Schedule",[190,352,353],{"align":180},"Booked appointment",[175,355,356,361],{},[190,357,358],{"align":180},[69,359,360],{},"FindLocation",[190,362,363],{"align":180},"Searched for store location",[175,365,366,371],{},[190,367,368],{"align":180},[69,369,370],{},"SubmitApplication",[190,372,373],{"align":180},"Submitted application",[175,375,376,381],{},[190,377,378],{"align":180},[69,379,380],{},"CustomizeProduct",[190,382,383],{"align":180},"Customized a product",[175,385,386,391],{},[190,387,388],{"align":180},[69,389,390],{},"Donate",[190,392,393],{"align":180},"Made a donation",[45,395,397],{"id":396},"status-indicators","Status Indicators",[15,399,400],{},"Each platform (Meta, Google, TikTok, LinkedIn) has a colored indicator:",[128,402,403,416,426],{},[56,404,405,411,412,415],{},[406,407,410],"span",{"className":408},[409],"text-green-500","●"," ",[40,413,414],{},"Green",": Synced (Successfully sent)",[56,417,418,411,422,425],{},[406,419,410],{"className":420},[421],"text-amber-500",[40,423,424],{},"Yellow",": Pending\u002FSending (In process)",[56,427,428,411,432,435],{},[406,429,410],{"className":430},[431],"text-red-500",[40,433,434],{},"Red",": Failed (Failed, check logs)",[32,437,439],{"id":438},"troubleshooting-sync-logs","Troubleshooting & Sync Logs",[19,441,443,457],{"title":442},"How to read the detailed statuses",[15,444,445,446,72,448,450,451,453,454,456],{},"The summary cards above still use simple labels like ",[40,447,66],{},[40,449,85],{},", and ",[40,452,103],{},". In ",[40,455,89],{},", you will see more detailed statuses:",[128,458,459,464,469,474,479,485],{},[56,460,461,463],{},[69,462,71],{},": the event already entered the queue.",[56,465,466,468],{},[69,467,79],{},": the event is being processed.",[56,470,471,473],{},[69,472,93],{},": the platform accepted the payload.",[56,475,476,478],{},[69,477,97],{},": the platform accepted the request, but some data was rejected or returned warnings.",[56,480,481,484],{},[69,482,483],{},"failed",": the request failed before the platform accepted it.",[56,486,487,489],{},[69,488,107],{},": Konektor intentionally did not send the event because the data, consent, or configuration was not sufficient.",[45,491,493],{"id":492},"meta-delivery-badges","Meta delivery badges",[15,495,496,497,500],{},"The delivery badge appears in the ",[40,498,499],{},"Platform"," column. The badge identifies the path, not the acceptance result:",[128,502,503,509,515],{},[56,504,505,508],{},[40,506,507],{},"Meta CTWA",": Konektor tried the dedicated CTWA path to the WABA dataset.",[56,510,511,514],{},[40,512,513],{},"CTWA fallback",": Konektor tried the regular Meta CAPI fallback for a CTWA event.",[56,516,517,520],{},[40,518,519],{},"Meta CAPI",": Konektor tried a regular Meta event that was not a dedicated CTWA delivery.",[15,522,523,524,526,527,529,530,532],{},"Check the status column separately. A ",[40,525,507],{}," row with ",[69,528,93],{}," status proves that Meta accepted the dedicated event. The badge without ",[69,531,93],{}," status is not acceptance proof. Acceptance does not prove that Ads Manager reported or attributed the conversion.",[15,534,118,535,538],{},[40,536,537],{},"Resend as Meta CTWA"," action can appear only after the CTWA connection is ready:",[128,540,541,551,558,569,575],{},[56,542,543,544,526,546,94,548,550],{},"A ",[40,545,513],{},[69,547,93],{},[69,549,483],{}," status can be eligible.",[56,552,543,553,555,556,550],{},[40,554,507],{}," row with terminal ",[69,557,483],{},[56,559,560,561,72,563,76,565,568],{},"A row with ",[69,562,71],{},[69,564,79],{},[69,566,567],{},"retry"," status is not eligible.",[56,570,571,572,574],{},"An accepted ",[40,573,507],{}," row blocks a duplicate dedicated resend for the same event and dataset.",[56,576,577,578,580],{},"A regular ",[40,579,519],{}," row does not offer CTWA resend.",[15,582,583,584,586],{},"If you see a red indicator (Failed) or suspect missing data, use the ",[40,585,89],{}," tab.",[15,588,589],{},"This tab provides technical details for each sending attempt:",[53,591,592,598,604],{},[56,593,594,597],{},[40,595,596],{},"Open \"Sync Logs\" Tab",": Click the second tab next to \"All Events\".",[56,599,600,603],{},[40,601,602],{},"Find Errors",": Look at the \"Status\" column and hover over the ℹ️ icon in the \"Attempts\" column to view detailed error messages from the platform.",[56,605,606,609,610,613],{},[40,607,608],{},"Resend Event",": If the error is temporary (timeout or server busy), click the ",[40,611,612],{},"Resend"," button (retry icon) on the right to try sending again.",[615,616,618,621],"tip",{"title":617},"Debugging Tip",[15,619,620],{},"If the status is \"Skipped\", it usually means the event did not meet the requirements to be sent to that platform (e.g., missing parameter data for Google Ads).",[15,622,623,624,627,628,94,631,634,635,639],{},"If the error shows ",[40,625,626],{},"\"Missing Page ID Or WhatsApp Business account ID\"",", open ",[40,629,630],{},"Set up CTWA",[40,632,633],{},"Manage CTWA"," on the Session that received the lead. Check the WABA ID in the CTWA modal. Complete the ",[26,636,638],{"href":637},"\u002Fen\u002Fdocs\u002Fplatform-guides\u002Fmeta-ctwa","Meta CTWA connection guide",", then create one new conversion to check the delivery path.",[32,641,643],{"id":642},"manual-conversion-triggering","Manual Conversion Triggering",[15,645,646],{},"Sometimes you need to trigger a conversion manually, for example for offline orders or data correction.",[53,648,649,656,659,666],{},[56,650,651,652,655],{},"Go to the ",[40,653,654],{},"Leads"," menu.",[56,657,658],{},"Select the Lead you want to convert.",[56,660,661,662,665],{},"Click the ",[40,663,664],{},"Trigger Conversion"," button.",[56,667,668],{},"Select the event type and conversion value.",[15,670,671],{},"The new conversion status will automatically appear on the Conversions dashboard and start processing to connected ad platforms.",[32,673,675],{"id":674},"trigger-via-api","Trigger via API",[15,677,678],{},"You can also trigger conversions programmatically (e.g., from external CRM or POS systems) by updating lead status and value using their Phone Number.",[15,680,681,682,98],{},"Please refer to the full guide in ",[26,683,685],{"href":684},"\u002Fen\u002Fdocs\u002Fapi\u002Foverview#offline-conversions-via-api","API Reference: Offline Conversions",[32,687,689],{"id":688},"next-steps","Next Steps",[128,691,692,697,702,708],{},[56,693,694],{},[26,695,696],{"href":637},"Connect Meta CTWA with a Meta App token",[56,698,699],{},[26,700,701],{"href":28},"Setup Event Mapping",[56,703,704],{},[26,705,707],{"href":706},"\u002Fen\u002Fdocs\u002Fplatform-guides","Connect Ad Platforms",[56,709,710],{},[26,711,713],{"href":712},"\u002Fen\u002Fdocs\u002Fapi\u002Foverview","API Reference for Custom Events",{"title":715,"searchDepth":716,"depth":716,"links":717},"",2,[718,722,727,730,731,732],{"id":34,"depth":716,"text":35,"children":719},[720],{"id":47,"depth":721,"text":48},3,{"id":114,"depth":716,"text":115,"children":723},[724,725,726],{"id":125,"depth":721,"text":126},{"id":156,"depth":721,"text":157},{"id":396,"depth":721,"text":397},{"id":438,"depth":716,"text":439,"children":728},[729],{"id":492,"depth":721,"text":493},{"id":642,"depth":716,"text":643},{"id":674,"depth":716,"text":675},{"id":688,"depth":716,"text":689},"features",null,"Monitor conversion statuses, analyze event tracking performance, and troubleshoot platform synchronization issues (Facebook, Google, TikTok).","md",{},"\u002Fen\u002Fdocs\u002Fconversions",{"keywords":740,"canonical":738,"title":5,"description":735},[741,742,743,744,745,746],"conversion tracking","conversion dashboard","event monitoring","sync logs","troubleshooting conversions","resend events",{"loc":738,"lastmod":748},"2026-08-29","en\u002Fdocs\u002Fconversions",true,"Tq1RTaTRC0G_U7KpdyroNqh6_6IMplo7t1jjT7XULY8"]