[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession":3},{"id":4,"title":5,"body":6,"category":668,"code_examples":669,"demos":669,"description":670,"extension":671,"meta":672,"navigation":669,"order":657,"path":673,"seo":674,"sitemap":681,"stem":683,"tags":684,"toc":689,"videos":669,"__hash__":690},"docsEn\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession.md","WhatsApp Session (Scan QR) - Connect WA Without API",{"type":7,"value":8,"toc":648},"minimark",[9,14,27,40,45,48,158,162,253,257,262,269,273,322,326,329,347,350,354,358,364,401,405,424,428,443,447,473,475,479,583,590,594,600,615,627,637],[10,11,13],"h1",{"id":12},"whatsapp-session-scan-qr","WhatsApp Session (Scan QR)",[15,16,17,18,22,23,26],"p",{},"WhatsApp Session is a Konektor feature that lets you ",[19,20,21],"strong",{},"connect a regular WhatsApp Business number"," (not WA API) to Konektor via ",[19,24,25],{},"QR Code Scan",", similar to opening WhatsApp Web in a browser.",[28,29,31],"warning",{"title":30},"Unofficial channel risk",[15,32,33,34,39],{},"Session is not an official WhatsApp Business channel. Using it may violate Meta terms, and your number or account may be restricted or blocked. The official channel remains recommended, but ",[35,36,38],"a",{"href":37},"\u002Fen\u002Fdocs\u002Fwhatsapp-official","Konektor Inbox connections"," are temporarily disabled. Continue with Session only after understanding and accepting this risk.",[41,42,44],"h2",{"id":43},"what-can-session-do","What Can Session Do?",[15,46,47],{},"Once your WA number is connected via Session, Konektor can:",[49,50,51,65],"table",{},[52,53,54],"thead",{},[55,56,57,62],"tr",{},[58,59,61],"th",{"align":60},"left","Capability",[58,63,64],{"align":60},"Description",[66,67,68,79,89,99,114,124,134,148],"tbody",{},[55,69,70,76],{},[71,72,73],"td",{"align":60},[19,74,75],{},"Detect Incoming Chats",[71,77,78],{"align":60},"Automatically detect new messages from customers",[55,80,81,86],{},[71,82,83],{"align":60},[19,84,85],{},"Auto-Create Leads",[71,87,88],{"align":60},"When a customer sends their first message, a lead is automatically created in the dashboard",[55,90,91,96],{},[71,92,93],{"align":60},[19,94,95],{},"Detect CTWA",[71,97,98],{"align":60},"Automatically recognize chats from Click to WhatsApp ads",[55,100,101,106],{},[71,102,103],{"align":60},[19,104,105],{},"Send Conversion Events",[71,107,108,109,113],{"align":60},"Automatically send a ",[110,111,112],"code",{},"Lead"," event to Meta Pixel when the first chat comes in",[55,115,116,121],{},[71,117,118],{"align":60},[19,119,120],{},"Automation Rules",[71,122,123],{"align":60},"Run automated rules based on message content (keyword, regex, status)",[55,125,126,131],{},[71,127,128],{"align":60},[19,129,130],{},"Online\u002FOffline Status",[71,132,133],{"align":60},"See whether a CS number is active or not",[55,135,136,141],{},[71,137,138],{"align":60},[19,139,140],{},"Unique Code Tracking",[71,142,143,144,147],{"align":60},"Detect unique codes (e.g., ",[110,145,146],{},"K-WPA4N",") from customer pre-filled messages",[55,149,150,155],{},[71,151,152],{"align":60},[19,153,154],{},"Manual replies from Inbox",[71,156,157],{"align":60},"Temporarily disabled; Session does not enable Inbox access.",[41,159,161],{"id":160},"when-do-you-need-session-vs-not","When Do You Need Session vs Not?",[49,163,164,178],{},[52,165,166],{},[55,167,168,171,175],{},[58,169,170],{"align":60},"Need",[58,172,174],{"align":173},"center","Session Required?",[58,176,177],{"align":60},"Explanation",[66,179,180,191,201,212,222,232,243],{},[55,181,182,185,188],{},[71,183,184],{"align":60},"Split traffic to CS (Rotator)",[71,186,187],{"align":173},"❌ No",[71,189,190],{"align":60},"Rotator only redirects links, no WA connection needed",[55,192,193,196,198],{},[71,194,195],{"align":60},"Track ad clicks",[71,197,187],{"align":173},[71,199,200],{"align":60},"Tracking happens on the server when the link is clicked",[55,202,203,206,209],{},[71,204,205],{"align":60},"Detect incoming chats & auto-create leads",[71,207,208],{"align":173},"✅ Yes",[71,210,211],{"align":60},"Session is needed so Konektor can \"read\" messages",[55,213,214,217,219],{},[71,215,216],{"align":60},"Send conversion events to Meta from chat",[71,218,208],{"align":173},[71,220,221],{"align":60},"Session is needed to detect the first chat",[55,223,224,227,229],{},[71,225,226],{"align":60},"Message-based automation rules",[71,228,208],{"align":173},[71,230,231],{"align":60},"Session is needed to read message content",[55,233,234,237,240],{},[71,235,236],{"align":60},"Manual Inbox replies",[71,238,239],{"align":173},"Unavailable",[71,241,242],{"align":60},"Inbox is temporarily disabled.",[55,244,245,248,250],{},[71,246,247],{"align":60},"Bulk chatbot \u002F auto-reply",[71,249,187],{"align":173},[71,251,252],{"align":60},"Session does not provide a safe or compliant automation channel",[41,254,256],{"id":255},"how-to-set-up-whatsapp-session","How to Set Up WhatsApp Session",[258,259,261],"h3",{"id":260},"_1-open-the-session-menu","1. Open the Session Menu",[15,263,264,265,268],{},"Go to your workspace dashboard, then open ",[19,266,267],{},"WhatsApp > Session"," from the sidebar.",[258,270,272],{"id":271},"_2-scan-qr-code","2. Scan QR Code",[274,275,276,288,294,300,307,313,316],"ol",{},[277,278,279,280,283,284,287],"li",{},"Click ",[19,281,282],{},"Add Session"," to create a new session, fill in the name then click ",[19,285,286],{},"Create Session",".",[277,289,279,290,293],{},[19,291,292],{},"Start Session"," on the newly created session.",[277,295,279,296,299],{},[19,297,298],{},"Show QR"," to display the QR code.",[277,301,302,303,306],{},"Open the ",[19,304,305],{},"WhatsApp Business"," app on your phone.",[277,308,309,310,287],{},"Go to ",[19,311,312],{},"Settings > Linked Devices > Link a Device",[277,314,315],{},"Scan the QR code displayed on the Konektor dashboard.",[277,317,318,319,287],{},"Wait until the status changes to ",[19,320,321],{},"Connected",[258,323,325],{"id":324},"_3-verify-connection","3. Verify Connection",[15,327,328],{},"After a successful scan:",[330,331,332,338,344],"ul",{},[277,333,334,335,337],{},"The status will change to ",[19,336,321],{}," (green).",[277,339,340,343],{},[19,341,342],{},"Last Sync"," will show the most recent sync time.",[277,345,346],{},"Your WA number will appear in the session list.",[348,349],"hr",{},[41,351,353],{"id":352},"troubleshooting","Troubleshooting",[258,355,357],{"id":356},"unique-code-not-showing-in-dashboard","Unique Code Not Showing in Dashboard",[15,359,360,361,363],{},"If a customer has sent a message with a unique code (e.g., ",[110,362,146],{},") but the lead doesn't appear in Konektor:",[274,365,366,377,383,392],{},[277,367,368,371,372,374,375,337],{},[19,369,370],{},"Check Session status"," — Open ",[19,373,267],{},". Make sure the status is ",[19,376,321],{},[277,378,379,382],{},[19,380,381],{},"Check Last Sync"," — Ensure the Last Sync time is recent (no more than a few minutes ago).",[277,384,385,388,389,391],{},[19,386,387],{},"Reconnect if needed"," — If the status is Disconnected or Last Sync is stale, click ",[19,390,292],{}," and scan the QR again.",[277,393,394,397,398,287],{},[19,395,396],{},"Check Automation Rules"," — Make sure there's an active rule to process incoming messages in ",[19,399,400],{},"WhatsApp > Rules",[258,402,404],{"id":403},"session-frequently-disconnects","Session Frequently Disconnects",[330,406,407,414,421],{},[277,408,409,410,413],{},"Make sure your phone ",[19,411,412],{},"stays connected to the internet"," (WiFi or mobile data).",[277,415,416,417,420],{},"Make sure WhatsApp on your phone is ",[19,418,419],{},"not force-closed"," or restricted by battery saver.",[277,422,423],{},"WhatsApp limits the number of Linked Devices. If the limit is reached, remove other unused devices.",[258,425,427],{"id":426},"last-sync-not-updating","Last Sync Not Updating",[330,429,430,433,440],{},[277,431,432],{},"Check your phone's internet connection.",[277,434,435,436,439],{},"Try ",[19,437,438],{},"Reconnect"," from the dashboard.",[277,441,442],{},"If the issue persists, delete the session and scan the QR again.",[258,444,446],{"id":445},"conversion-events-not-sent-to-meta","Conversion Events Not Sent to Meta",[330,448,449,461,466],{},[277,450,451,452,455,456,460],{},"Make sure the ",[19,453,454],{},"Pixel ID"," is set in the ",[35,457,459],{"href":458},"\u002Fen\u002Fdocs\u002Fbusiness\u002Fconversion-strategy","Conversion"," menu.",[277,462,463,464,287],{},"Make sure the Session status is ",[19,465,321],{},[277,467,468,469,472],{},"Check whether the lead has been created in the ",[19,470,471],{},"Leads"," menu — conversion events are sent when a lead is first created from a chat.",[348,474],{},[41,476,478],{"id":477},"session-vs-whatsapp-api","Session vs WhatsApp API",[49,480,481,494],{},[52,482,483],{},[55,484,485,488,491],{},[58,486,487],{"align":60},"Aspect",[58,489,490],{"align":60},"Session (Scan QR)",[58,492,493],{"align":60},"WhatsApp API (Partner)",[66,495,496,509,522,533,545,557,570],{},[55,497,498,503,506],{},[71,499,500],{"align":60},[19,501,502],{},"Cost",[71,504,505],{"align":60},"Free (included in Konektor plan)",[71,507,508],{"align":60},"Paid (partner fees + per-message)",[55,510,511,516,519],{},[71,512,513],{"align":60},[19,514,515],{},"Setup",[71,517,518],{"align":60},"Scan QR, done in 1 minute",[71,520,521],{"align":60},"Requires BSP registration, business verification",[55,523,524,529,531],{},[71,525,526],{"align":60},[19,527,528],{},"Read incoming messages",[71,530,208],{"align":60},[71,532,208],{"align":60},[55,534,535,539,542],{},[71,536,537],{"align":60},[19,538,154],{},[71,540,541],{"align":60},"Temporarily disabled",[71,543,544],{"align":60},"Depends on the partner service.",[55,546,547,552,555],{},[71,548,549],{"align":60},[19,550,551],{},"Chatbot \u002F official templates",[71,553,554],{"align":60},"❌ Unavailable",[71,556,208],{"align":60},[55,558,559,564,567],{},[71,560,561],{"align":60},[19,562,563],{},"Stability",[71,565,566],{"align":60},"Depends on phone connection",[71,568,569],{"align":60},"More stable (cloud-based)",[55,571,572,577,580],{},[71,573,574],{"align":60},[19,575,576],{},"Best for",[71,578,579],{"align":60},"Small-medium businesses, basic tracking",[71,581,582],{"align":60},"Large businesses needing chatbot & broadcast",[584,585,587],"tip",{"title":586},"Recommendation",[15,588,589],{},"Choose Official WhatsApp Business for primary operations. Use Session only if you accept the Meta terms risk and need a temporary channel for tracking. Konektor Inbox is temporarily disabled.",[41,591,593],{"id":592},"faq","FAQ",[15,595,596,599],{},[19,597,598],{},"Q: Can I use a regular WhatsApp Business (not API)?","\nA: Yes, that's exactly what Session is for. Just have a regular WhatsApp Business app on your phone, then scan the QR from the Konektor dashboard.",[15,601,602,605,606,609,610,614],{},[19,603,604],{},"Q: Can Session send automatic messages?","\nA: ",[19,607,608],{},"Manual replies"," from ",[35,611,613],{"href":612},"\u002Fen\u002Fdocs\u002Funified-inbox","Unified Inbox"," are temporarily disabled. Session remains available for tracking. Use the messaging service connected to your number to reply to customers.",[15,616,617,620,621,287],{},[19,618,619],{},"Q: How many numbers can be connected?","\nA: It depends on your Konektor plan. Check the session limit in the ",[35,622,626],{"href":623,"rel":624},"https:\u002F\u002Fkonektor.id\u002Fen#pricing",[625],"nofollow","Pricing section",[15,628,629,632,633,636],{},[19,630,631],{},"Q: Are old chats synced?","\nA: No. Session only detects ",[19,634,635],{},"new"," messages that come in after the connection is active.",[15,638,639,642,643,647],{},[19,640,641],{},"Q: Is it safe?","\nA: Account safety is not guaranteed. Session is not an official API and may violate Meta terms, so an account can be restricted or blocked. Read the ",[35,644,646],{"href":645},"\u002Fen\u002Fdocs\u002Fwhatsapp-session-risk","Session risk guide"," before enabling it.",{"title":649,"searchDepth":650,"depth":650,"links":651},"",2,[652,653,654,660,666,667],{"id":43,"depth":650,"text":44},{"id":160,"depth":650,"text":161},{"id":255,"depth":650,"text":256,"children":655},[656,658,659],{"id":260,"depth":657,"text":261},3,{"id":271,"depth":657,"text":272},{"id":324,"depth":657,"text":325},{"id":352,"depth":650,"text":353,"children":661},[662,663,664,665],{"id":356,"depth":657,"text":357},{"id":403,"depth":657,"text":404},{"id":426,"depth":657,"text":427},{"id":445,"depth":657,"text":446},{"id":477,"depth":650,"text":478},{"id":592,"depth":650,"text":593},"whatsapp",null,"Connect your regular WhatsApp Business to Konektor via QR Scan. No WA API needed. Automatically detect incoming chats, create leads, and send conversion events.","md",{},"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession",{"keywords":675,"canonical":673,"title":5,"description":670},[676,677,678,679,680],"whatsapp session konektor","scan qr konektor","connect wa","regular wa business","linked device",{"loc":673,"lastmod":682},"2026-09-05","en\u002Fdocs\u002Fwhatsapp\u002Fsession",[685,686,687,680,688],"session","scan qr","whatsapp web","wa business",true,"fNmggLt9OhyZW3yyydWWaj1fe3KAJDjx_l9FLMtgUi4"]